International Journal on Science and Technology

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Exploring the Impact of Technology on Medication Management: A Mixed-Methods Study in a Tertiary Care Hospital

Author(s) Asma A. Alzahrani, Nouf H. Alshammari, Shams M. Alqahtani, Raed K. Almalki, Heba A. Almodaife, Ali A. Almalki, Faisal G. Alenazi, Najla A. AlTurki, Moneerah M. Alsubieg, Amal T. Alenazi, Najlaa S. Alghamdi
Country Saudi Arabia
Abstract Background: Medication errors pose significant challenges in healthcare, particularly in tertiary hospitals. Health information technology HIT) offers solutions to improve medication management, enhance patient safety, and optimize workflows.
Objective: This study evaluates the impact of HIT on medication management using a mixed-methods approach.
Methods: Quantitative data were collected through pre- and post-implementation comparisons of medication errors, adverse drug events ADEs), and workflow efficiency. Qualitative data included interviews and focus groups with healthcare providers and patients to explore their experiences with HIT.
Results: Medication errors decreased by 55%, ADEs by 57%, and hospital readmissions by 33%. Workflow efficiency improved, with task completion times reduced by 33–40%. Qualitative findings revealed improved patient safety, streamlined workflows, and increased provider satisfaction. Challenges included usability issues and initial resistance to change.
Conclusion: HIT significantly enhances medication safety, efficiency, and user satisfaction in tertiary hospitals. Addressing usability and implementation barriers is critical for maximizing its potential.
Keywords Health Information Technology, Medication Management, Tertiary Care Hospital, Patient Safety, Workflow Efficiency, Mixed-Methods Study
Field Medical / Pharmacy
Published In Volume 15, Issue 1, January-March 2024
Published On 2024-01-09
Cite This Exploring the Impact of Technology on Medication Management: A Mixed-Methods Study in a Tertiary Care Hospital - Asma A. Alzahrani, Nouf H. Alshammari, Shams M. Alqahtani, Raed K. Almalki, Heba A. Almodaife, Ali A. Almalki, Faisal G. Alenazi, Najla A. AlTurki, Moneerah M. Alsubieg, Amal T. Alenazi, Najlaa S. Alghamdi - IJSAT Volume 15, Issue 1, January-March 2024. DOI 10.5281/zenodo.14772803
DOI https://doi.org/10.5281/zenodo.14772803
Short DOI https://doi.org/g83k76
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