International Journal on Science and Technology

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Cultural Sensitivity in the Provision of Health Care Services: Perspectives of a Multidisciplinary Health Care Team from One Tertiary Hospital in Riyadh

Author(s) Faisal M. Alshalawi, Rawan M. Alfuraidi, Eilaff A. Albowaidi, Mohammed M. Al Almutairi, Asma A. Alblaihed, Teef F. Alshehri, Abdulellah S. Almutairi, Khalid A. Alenazi
Country Saudi Arabia
Abstract Cultural sensitivity is a critical component of healthcare delivery, particularly in multicultural settings such as tertiary hospitals in Riyadh. This qualitative study explores the perspectives of multidisciplinary healthcare professionals, including occupational therapists, laboratory specialists, radiologists, pharmacists, and respiratory therapists, on cultural sensitivity in patient care. Data were collected through semi-structured interviews and focus group discussions with 25 healthcare professionals, and analyzed using thematic analysis. The findings highlight key themes such as the understanding of cultural sensitivity, challenges faced, strategies employed, and the impact on patient care. Challenges identified include language barriers, cultural beliefs influencing medical decisions, and institutional limitations. Participants emphasized the importance of cultural competence training, policy reforms, and collaborative strategies to enhance culturally sensitive care. The study underscores the need for institutional support to foster cultural competence among healthcare providers, ultimately improving patient trust and health outcomes.
Keywords Cultural sensitivity, healthcare delivery, multidisciplinary teams, cultural competence, patient-centered care, tertiary hospital, Saudi Arabia.
Field Medical / Pharmacy
Published In Volume 15, Issue 3, July-September 2024
Published On 2024-09-11
Cite This Cultural Sensitivity in the Provision of Health Care Services: Perspectives of a Multidisciplinary Health Care Team from One Tertiary Hospital in Riyadh - Faisal M. Alshalawi, Rawan M. Alfuraidi, Eilaff A. Albowaidi, Mohammed M. Al Almutairi, Asma A. Alblaihed, Teef F. Alshehri, Abdulellah S. Almutairi, Khalid A. Alenazi - IJSAT Volume 15, Issue 3, July-September 2024. DOI 10.5281/zenodo.14724715
DOI https://doi.org/10.5281/zenodo.14724715
Short DOI https://doi.org/g82tnj
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