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An Investigation in the Effects of Digital Health Tools on the Nursing and Pharmacy Professionals' Interaction in a Tertiary Care Hospital in Saudi Arabia

Author(s) Hasna A. Alsaleem, Amal H. Alanazi, Salma A. Alsaleem, Rama S. Aldukheel, Mshaan H. Albgomi, Mohammed A. Alzamil
Country Saudi Arabia
Abstract Background: The rise of digital health tools has improved communication and collaboration among medical professionals, thus changing the mode of healthcare provision. This research assesses the role of digital health tools in interprofessional collaboration (IPC) between nurses and pharmacists at a tertiary hospital in Saudi Arabia.

Methods: The optimal qualitative methodology was utilized by conducting semi-structured interviews and discussing focus groups with 30 respondents (15 nurses and 15 pharmacists). Using thematic analysis, key themes about online tools use in interprofessional collaboration were formed.

Findings: Three major themes emerged: (1) More efficient computerized tools enabled sharing and coordination of communication through faster access to information; (2) Facilitating the clinical decision-making process through provision of clinical support systems (CDSS), automated alerts and other mechanisms while fostering shared responsibility and trust (3) Resources, lack of proper support, training and cultural context were some of the issues faced to realization of these tools. Participants further mentioned the prospects of other AI based innovations and mobile applications for health further enhancing IPC.

Conclusions: Tools for digital health greatly enhance interaction between nurses and pharmacists with regard to patient safety and efficiency of workflow. Silos should be mitigated either by developing strong infrastructure, providing robust training on the application or promoting culture suited for collaboration.
Keywords Saudi Third Level Hospital, Electronic Medical Records, Pharmacists And Nurses, Interprofessional Communication, Medication Safety
Field Medical / Pharmacy
Published In Volume 15, Issue 3, July-September 2024
Published On 2024-09-17
Cite This An Investigation in the Effects of Digital Health Tools on the Nursing and Pharmacy Professionals' Interaction in a Tertiary Care Hospital in Saudi Arabia - Hasna A. Alsaleem, Amal H. Alanazi, Salma A. Alsaleem, Rama S. Aldukheel, Mshaan H. Albgomi, Mohammed A. Alzamil - IJSAT Volume 15, Issue 3, July-September 2024. DOI 10.5281/zenodo.14555233
DOI https://doi.org/10.5281/zenodo.14555233
Short DOI https://doi.org/g8wxhs
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