Exploring the Factors that Hinder Clinicians and Laboratory Specialists’ Communication: A Study at Tertiary Hospital in Saudi Arabia

Adhwaa N. Aljehani; Khulud S. Alotaibi; Manal O. Alwaldah

doi:10.5281/zenodo.14555231

Exploring the Factors that Hinder Clinicians and Laboratory Specialists’ Communication: A Study at Tertiary Hospital in Saudi Arabia

Author(s)	Adhwaa N. Aljehani, Khulud S. Alotaibi, Manal O. Alwaldah
Country	Saudi Arabia
Abstract	Introduction: For ensuring a correct diagnosis and timely treatment for patients, lab personnel and clinicians need to effectively communicate. Several barriers to effective communication do exist, especially in complex environments such as tertiary hospitals. This research focuses on the social, structural, communicational, and cultural determinants that affect communication in a tertiary care hospital in Saudi Arabia. Methodology: Semi-structured interviews were conducted with a sample of 30 laboratory specialists and clinicians, making use of thematic analysis to interpret the qualitative data that was collected. Results: The participants were able to identify four major themes: (1) Lack of common understanding and differing communication approaches were some of the interpersonal barriers that were identified; (2) Non-integration between communication technologies and lack of systematic feedback mechanisms were some organizational barriers; (3) Less inclination towards new communications tools and limited use of integrated systems were some of the noted technological barriers; (4) Substantial number of participants highlighted gender and social hierarchies as some of the cultural barriers. Participants suggested interdisciplinary collaboration training, development of advanced communication technologies and culture-specific techniques as possible solutions to the discussed barriers. Conclusion: Better technologies, feedback loops, and training can be very fundamental in addressing the notable barriers while ensuring better coordination between the healthcare professionals. This study focuses on policies and their development while ensures a research base that optimizes communication in healthcare settings.
Keywords	Saudi Arabia, laboratory researchers, labspecialist, post qualitative healthcare communication, an interdisciplinary collaboration, and health tech.
Field	Medical / Pharmacy
Published In	Volume 15, Issue 3, July-September 2024
Published On	2024-09-11
Cite This	Exploring the Factors that Hinder Clinicians and Laboratory Specialists’ Communication: A Study at Tertiary Hospital in Saudi Arabia - Adhwaa N. Aljehani, Khulud S. Alotaibi, Manal O. Alwaldah - IJSAT Volume 15, Issue 3, July-September 2024. DOI 10.5281/zenodo.14555231
DOI	https://doi.org/10.5281/zenodo.14555231
Short DOI	https://doi.org/g8wxhr

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Exploring the Factors that Hinder Clinicians and Laboratory Specialists’ Communication: A Study at Tertiary Hospital in Saudi Arabia

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